Cancellation & Refund Policy

EXPLR is now free to watch. There are no ongoing subscription costs to use EXPLR. This page explains what that means for existing subscriptions and how payments work for paid EXPLR Edge® programs.

1.EXPLR Is Free

Watching EXPLR no longer requires a paid subscription, and we are discontinuing subscription billing. You will not incur any new or ongoing charges to watch EXPLR.

2.Existing Subscriptions

If you previously purchased an EXPLR subscription:

• Your subscription remains active through the end of the period you have already paid for.
• You will not be charged again — auto-renewal is being discontinued as we move to a free model.
• Once your current term ends, your access simply continues for free.

Subscriptions are managed through our platform provider, Uscreen. You can review or cancel your subscription at any time in your Account Settings. Cancelling stops any future billing; your access remains active through the end of your current billing period.

3.Paid EXPLR Edge® Programs

Some EXPLR Edge® programs — where you earn a credential — carry a fee. Any fee is shown at checkout before you pay. You must be 18 or older to purchase a paid Edge® program; for a learner under 18, an adult makes the purchase.

4.Refunds

All charges are non-refundable. This includes:

• past subscription charges, including renewals and partial periods;
• unused access to content; and
• paid EXPLR Edge® programs.

If something doesn't look right with a charge, contact us at hello@explr-media.com and we'll help.

5.Contact Us

Questions about this policy? Reach us at: