Kids & Safety

EXPLR is committed to protecting the privacy and safety of children and complying with all applicable laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States and international standards such as the GDPR in the European Union and UK.

1. Children’s Privacy & COPPA Compliance
   Our services—including credentialing programs and gated content subscriptions—are intended for students ages 13 and up in the United States. We do not knowingly collect personal data from children under the age of 13 without verified parental consent.
   
   If we become aware that we have collected personal data from a child under 13 without proper consent, we will take immediate steps to delete that information from our systems.

2. Age Requirements by Region
   – United States: Users must be 13 or older, or use EXPLR through a parent or guardian’s account with consent and supervision.
   
   – European Union and United Kingdom: Users must be at least 16 years old to independently access EXPLR’s credentialing programs and gated content. We do not knowingly process data of EU/UK users under 16.
   
   – Global: Users must meet the higher of 13 years old, 16 years old, or the age of majority in their jurisdiction to create an individual account without parental oversight.

3. Parental Consent Process
   To comply with COPPA and protect minors, we may verify parental consent through one of the following:

   • Credit card verification and a nominal, non-refundable charge

   • Signed consent form

   • Other approved, verifiable methods as allowed by law

   Once verified, a child’s personal information is protected under our Privacy Policy.

4. Parental Rights
   Parents and legal guardians have the right to:

   • Review the information collected from their child

   • Request that their child’s data be edited or deleted

   • Withdraw consent for further data collection

   To exercise these rights, please email hello [at] explr-media [dot] com. We will take steps to verify the identity of the requesting parent before acting on such requests.

5. Use of Data Collected from Minors
   We only collect the minimum amount of personal data necessary to:

   • Provide access to content and features

   • Enable credentialing or participation in learning challenges

   • Deliver a safe, engaging, and age-appropriate experience

   We do not sell children’s data or use it for targeted advertising.

6. Educators Acting on Behalf of Parents
   In school-based settings, educators may act in place of parents to provide consent for student participation in EXPLR services, as permitted under COPPA.
   
   Educators must ensure that:

   • The use of EXPLR complies with school policies and applicable privacy laws

   • Parents are informed about the services being used and data practices

7. Additional Compliance Measures
   We regularly review our policies and systems to ensure COPPA and GDPR compliance.
   
   We partner only with third-party providers who publish equivalent child privacy and data protection commitments.

8. Questions or Concerns
   If you believe we have collected data from a child in error, or have questions about our child privacy practices, please contact: hello [at] explr-media [dot] com
   
   We aim to respond within 5 business days.